Privacy Policy
Remnant Saint Last updated: May 2026
This Privacy Policy describes how Remnant Saint (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from remnant-saint.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Read this. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, do not use the Services.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we do, we will post the updated policy on the Site and update the date above. Continued use of the Services after any update constitutes your acceptance of the revised policy.
SMS MARKETING
We value the information you consent to share in relation to our SMS marketing service. We use this information to send you order notifications, abandoned cart reminders, marketing offers, and transactional texts including review requests.
Opt-in data and consent for text messaging will not be shared with any third parties except messaging partners required to operate our text messaging program. Our website uses cookies to track items in your shopping cart, including abandoned checkouts, to determine when to send cart reminder messages via SMS.
To opt out of SMS marketing at any time, reply STOP to any message we send.
HOW WE COLLECT YOUR INFORMATION
We collect personal information about you from the following sources.
Directly from you, including: Basic contact details — name, address, phone number, email. Order information — name, billing and shipping address, payment confirmation, email, phone. Account information — username, password, security questions. Shopping information — items viewed, added to cart, or saved. Customer support communications — any information you choose to share when contacting us.
Some features of the Services require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using those features.
Automatically through cookies and tracking technologies, including device information, browser information, network connection details, IP address, and information about how you interact with the Site.
From third parties, including service providers who support our Site and Services such as Shopify, payment processors who collect payment information to fulfill your orders, and advertising partners.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for any third party's policies or practices.
HOW WE USE YOUR INFORMATION
To provide the Services. We use your information to process payments, fulfill orders, send order-related notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable product reviews.
For marketing and advertising. We use your information to send marketing and promotional communications by email, text, or mail, and to show you relevant advertising on our Site and other platforms.
For security and fraud prevention. We use your information to detect, investigate, and act on potentially fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. If you believe your account has been compromised, contact us immediately.
To communicate with you. We use your information to provide customer support and improve our Services.
COOKIES
We use cookies to power and improve the Site and Services, remember your preferences and actions, run analytics, and better understand how users interact with the Services. We may permit third parties and service providers to use cookies on our Site to improve advertising and services.
Most browsers accept cookies by default. You can set your browser to remove or reject cookies, but doing so may negatively affect your experience and cause some features to stop working correctly.
For information about cookies used in connection with Shopify, see shopify.com/legal/cookies.
HOW WE SHARE YOUR INFORMATION
We may share your personal information with third parties in the following circumstances:
With vendors and service providers who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners, including Shopify, to provide services and deliver relevant advertising. These partners will use your information in accordance with their own privacy policies.
When you direct or consent to disclosure, such as when shipping products to you or using social media integrations.
Within our corporate group for legitimate business operations.
In connection with a business transaction such as a merger or acquisition, to comply with legal obligations, enforce applicable terms, or protect the rights of the Services, our team, or our users.
We do not sell your personal information.
USER-GENERATED CONTENT
The Services may allow you to post product reviews and other public content. Any content you submit to a public area of the Services is visible to others. We are not responsible for how others use information you make publicly available.
THIRD PARTY SITES AND LINKS
Our Site may contain links to third-party websites or platforms. We do not control these sites and are not responsible for their privacy practices, security, or content. If you follow a link to a third-party site, review their policies independently. Our inclusion of a link does not imply endorsement.
CHILDREN
The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us and we will delete it.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
SECURITY AND RETENTION
No security measure is perfect. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed. We recommend you do not use unsecured channels to communicate sensitive information to us.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR RIGHTS
Depending on where you live, you may have some or all of the following rights regarding your personal information:
Right to Access. Request access to the personal information we hold about you and how we use and share it.
Right to Delete. Request deletion of personal information we maintain about you.
Right to Correct. Request correction of inaccurate personal information we hold about you.
Right of Portability. Receive a copy of your personal information and request transfer to a third party in certain circumstances.
Right to Restrict Processing. Ask us to stop or limit our processing of your personal information.
Right to Withdraw Consent. Where we rely on your consent to process your information, withdraw that consent at any time.
Right to Appeal. If we decline your request, you may have the right to appeal that decision by contacting us directly.
Communication Preferences. Opt out of promotional emails at any time using the unsubscribe link in any email we send. You will still receive non-promotional communications related to your account and orders.
To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before responding. You may designate an authorized agent to make requests on your behalf, subject to verification.
INTERNATIONAL USERS
We may transfer, store, and process your personal information in the United States or other countries. If you are located outside the United States, your information may be processed in a country with different data protection laws than your own.
Where required, we will use recognized legal mechanisms such as Standard Contractual Clauses for transfers of personal information outside of Europe.
CONTACT
Questions about this Privacy Policy or your personal information? Want to exercise any of your rights? Reach us at:
Remnant Saint Email: shop@remnantsaint.com
